Saturday, 7 April 2012

Sad Times




I am devastated!! Today my beloved arm candy Micheal Kors MK5161 watch broke!! I thought I write as post about this as this is not the first time for this to happen and also a lot of people comment on my Micheal Kors watch so I wanted to let you guys know what can happen and also enquire have any of you experienced this with your watches?

I bought my watch from the Watch Shop in October 2010 for £300. Yes £300 and it has broken twice!! It first broke in December 2010 after only having it for 2 months. One evening it simple fell off my wrist when I was watching TV. Thinking it would only be a simple repair and that my warranty said the strap was not included in the warranty. I brought it into my local jeweler who informed me that he would not fix it as the watch strap in ceramic and he could not fix the broken link, but he kindly informed me that I should return it to Micheal Kors as it was poor workman ship and that my watch was in perfect condition (had never been dropped or abused) so it should be covered under warranty.

The next day I contacted the Watch Shop who were amazing! They gave me all the information I needed and suggested I send it back to Micheal Kors. So I shipped my watch off by registered post and about 3 weeks later received my watch repaired free of charge. The service from Micheal Kors and the Watch Shop could not have been better.

Just yesterday the same fault appeared again and it fell off my wrist while I was out shopping which resulted in a tiny scratch on the face. I am going to sent it back to Micheal Kors again as it is the same as the original fault and I have never dropped my watch or damaged it in any way that it could break like this. For £300 I would expect the watch to last more than 18months. I just hope they will repair as it is my favourite watch and would be devestated if it would not be repaired and I really don't want to change to a different watch.

Have you guys experience any faults like this? What did you do?  Is it the ceramic straps that are more prone to breaking?

I will keep you updated on the situation xxx

Love Aveen
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32 comments

  1. It's a Lovely Watch, I Don't tend to Wear Watches though. I hope you get it replaced again and it lasts longer this time. £300 is Alot to Pay.

    ~ Jamie-Leigh
    http://lifeofmissjay.blogspot.co.uk/

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    1. Thank you for your lovely comment :) xxx I use to never wear watches now I am totally lost without it! :) xxx

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  2. My ICE watch broke after a few months, too. They replaced it for free but only this replacing took about 5 months!!
    xx
    http://www.clothesandcamera.blogspot.com/2012/04/manicure-monday-essence-giveaway.html

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    1. Wow 5 months is a bit crazy! That's unfair considering you only had it for a few months. I suppose at least it was replaced. I hope mine doesn't take that long id be lost without it. xxx Thank you for your comment xxx Going to check out your giveaway now :) xxx

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  3. Oh no, that's so unfortunate that it's broken twice now. It is a really gorgeous watch, very reminiscent of the Chanel J12.

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    1. Thats why I bought it :) I adore the Chanel J12 but it is way out of my price range :) xxx Thank you for your comment xxx

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  4. this is such a great watch!
    its a pity it broke.i never had a watch with ceramic straps before but i think it is repairable.

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    1. Thank you for your comment :) xxx It is repairable it is just awkward I think the entire watch strap needs to be replaced as my local jeweler cant actually get to the links to repair them :) xxx Fingers cross Micheal Kors will repair it under warranty again xxx

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  5. it's such a shame that such a high quality/price watch should break so easily. it's good to hear you at least got some good customer service though! you should consider emailing/tweeting the companies directly with this post to see if there's anything they could recommend to get it fixed without chances of it breaking again, especially as you've been so fair about it and not been negative in the slightest. thank you for linking me to your blog, definitely following you. hope you're well! xx

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    1. Hiya, Thank you for the lovely comment :) xxx I love the bloggers event because I find amazing new blogs and new friends :) like you :) xxx I have to admit their customer service is fantastic! I was thinking of tweeting the company with my link but then I got scared :) xxx

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  6. Oh dear that's not good, I have a MK watch and not had any problems *touch wood*. x

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    1. Have you had your watch long? I wonder did I get a faulty one as I have never dropped it or anything. I haven't heard of anyone else's breaking like mine. xxx Hopefully I will get it repaired:) xxx Thank you for your comment xxx

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  7. That is such a gorgeous watch! I'm really sorry it broke on you :( I've not had this kind of problem, so I won't be of much, but I hope you get it resolved soon.

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    1. Thank you for your comment xxx Hopefully I have it ready to go in tomorrows post so I will soon see. I am thinking maybe I should get a watch with a normal strap and it wouldn't break :) xxx

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  8. Ah man I feel your pain!!! That happened to me a month ago, nothing I could do :(

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    1. Really was there nothing you could do? :( Was it a Micheal Kors? I'm sure if you sent it back they would fix it they just might charge you for it xxx Let me know if you would like any details about how I sent mine back etc xxx I would gladly help xxx

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  9. Oh no!! :( I'm sorry it broke, it's beautiful! xo

    http://dreamingenfrancais.blogspot.com/

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    1. Ive my fingers and toes crossed that it will get repaired! I feel like I have lost a limb without it!! xxx Thank you for your comment xxx

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  10. oh no :( don't blame you for being devastated, I would be too! Just to let you know I've given you an award ~ http://elicomplexchaos.blogspot.co.uk/2012/04/blog-awards.html x~x

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    1. Wow Thank you so much xxx I love your 7 random facts xxx I will def do a post on this and link back to you xxx Thank you so much xxx I'm going to search your blog now and see if you have a post on chemically straightening your hair id like to hear your experience xxx

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  11. That's awful, I love that watch. I wear my MK one every day and haven't had a problem with it in a year since I got it.

    XO,
    Erin
    http://erinscurrentlycoveting.blogspot.com

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    1. Thank you for your lovely comment :)I think I have been just unlucky as I have never heard of problems with them before or maybe it is just because of the ceramic strap xxx

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  12. Great post! Btw, I have nominated you for a Versatile Blogger Award! Have a look at my blog for the details :) x

    http://she-shops-alot.blogspot.co.uk/

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    1. Thank you so so much xxx Going to have a look now xxx

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  13. That really is too bad. It is a striking watch. I hope you can get it repaired without issue. I'm so bad with watches that if the battery dies, I act as though the watch is broken for good.

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    1. I was the exact same until I got this watch. If the battery went I thought it was a good excuse to get a new watch :) xxx It is in the post now and I have my fingers and ties crossed! :) xxx

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  14. Gorgeous watch, that is so pretty.I have a white Chanel watch in white ceramic. Shame it broke.

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    1. Ohh you lucky thing!! I would adore a Chanel watch!! They are beautiful! I got this one as it is similar xxx Thank you for your comment xxx

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  15. Just came across your blog, think you sent it to me on twitter :) great to find another Irish blogger.
    Really interested in this post as I am hopefully going to 'invest' in a MK watch! hope that it will be covered under warranty and you'll get it fixed.
    looking forward to more posts
    love holly x

    www.bitofbobbibitofchanel.blogspot.com

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  16. I would be livid if my £300 watch broke not once but twice. I thought the purpose of buying higher end products was that they are well made!! I bought my fianc├ęs Stuhrling watch (org $300) on Overstock and it stopped working less than a year after buying. I sent it to the company to fix.

    P.S. Thanks for sending me your link during #bbloggers just wanted to drop in and say hey!

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  17. Oh sweetie:(I jus loved it at first sight.Its bad to hear that it broke.Hope u get it repaired soon:) found u through blog hop.How about following each other.
    P.S: I too wear specs like u:D

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  18. Such a great watch!
    its a pity it broke...

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